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Telecommunications

…your office on the move! Make business calls from anywhere, using just one number!

With our telephone solutions you will be able to increase your flexibility and functionality, cut costs, boost productivity and increase customer service.

3CX Phone Systems
3CX Phone System

The 3CX Phone System combines your desk phone with an app on your smartphone, and an app on your computer desktop, offering a forward-thinking telephony solution, designed around your business needs, whilst dramatically cutting your costs.

Telephone Hardware
Telephone Hardware

From entry level desk phones that offer features and performance associated with more advanced products, through to executive phones and conference phones, we offer a choice of high-quality products suitable for your requirements.

Voiceover Artists
Voiceover Artists

In need of a voice for your telephone greeting and need something that reflects your business? Then look no further, we have a selection of voice-over artists and with our Radio connections, we have loads more where they came from!

3CX Phone Systems

Red Dragon I.T. is proud to be an accredited 3CX Partner. 3CX is a forward-thinking telephony solution, that can be designed around your busin†ess needs, whilst dramatically cutting your telecommunication costs. Giving you an ‘office without limits’ the 3CX Phone System combines your desk phone with an app on your smartphone, and a desktop app on your PC or laptop, meaning that no matter where you are, you are in the office and never miss a call!

What are the key benefits?

  • Easy to Install: compatible with both Windows & Linux, integrate all your business telephone numbers seamlessly from Office 365, Google Contacts or your own CRM System / intranet.
  • Easy to Manage: simple day-to-day management, easy to upgrade and add extensions
  • Work from Anywhere: with mobile apps for iOS, Android, Mac & Windows
  • Unbeatable Price: unlimited users and extensions, plus FREE internal calls
  • Open Platform: choose your own phone numbers, cloud provider and hardware
  • Advanced Features:
    • integrate with CRM system and link calls to customer records
    • receive voicemail messages directly to your inbox
    • web conferencing, instant messaging and website customer chat service
    • create customised hunt groups and call queuing systems
    • visualisation with ‘wall board’ for high call volume departments
3CX Key Benefits
3CX is available as a mobile app for Android and iOS
Benefit from lots of functionality and see which staff are
available with ‘Presence’ (also know as busy lights)

What will you be paying for?

  • Purchase of 3CX software license
  • Installation of 3CX software and configuration of phones
  • Line Rental; SIP / Virtual Lines
  • Call Charges; From 1p per minute to landlines and 7p per minute to mobiles
  • Ongoing Monthly VoIP Support from the Red Dragon I.T. team

What else is on offer?

  • FREE demonstration and trial period
  • Our recommendations regarding the purchase of desk phones, cordless & conference phones
  • Selection of professional Voiceover Artists to compliment your business image

Use the desktop app for features such as; contacts, chat, call history, voicemail, web meetings and more …

Integrate your contacts from your CRM system, Office 365 or Google contacts

Visualise your calls with a ‘Wallboard’ for departments with high call volumes

Arrange web meetings with internal and external colleagues

Choose from our recommended phones…

Basic Business
Basic Business
£55.00 +VAT (includes firmware updates)
  • Entry level VoIP phone with 2 ports
  • Headset support
  • Wall mountable
Standard Business Phone
Standard Business Phone
£72.00 +VAT (includes firmware updates)
  • Superb high definition (HD) sound quality
  • Graphical LCD display with adjustable angle
  • Programmable keys help boast extensive productivity
Executive Business Phone
Executive Business Phone
£137.00 +VAT (includes firmware updates)
  • Superb high definition (HD) sound quality
  • Intuitive user interface with icons and soft keys
  • Supports Bluetooth headset via USB dongle
  • Programmable keys help boast extensive productivity
Cordless Handset x 2, with Base
Cordless Handset x 2, with Base
£115.00 +VAT (includes firmware updates)
  • Easy personalisation options for ringtones, screen-saver and sound profiles
  • Long talk and standby time of up to 14 and 300 hours, respectively
  • 2 direct access keys to your favourite functions (can be set individually)
Conference Phone
Conference Phone
£324.00 +VAT (includes firmware updates)
  • 5-way conference call with Noise Proof Technology
  • 6 metre and 360-degree voice pickup
  • Built-in Wi-Fi & Bluetooth
  • Local USB call recording
VoIP Adapter
£39.00 +VAT
  • Normal analogue phones can be used with a VoIP adaptor

Choose one of our professional Voiceover Artists to match your business image…

Lee Glasby

Lee Glasby

With over 10yrs experience in recording voice sessions for digital media, Lee has an incredibly versatile voice with a range from 25-45yrs of age. Lee is able to adapt his voice from forceful corporate reads to smooth reassuring reads, which ever most suits your business need.

Voiceover Sample

Mark Page

Mark Page

Mark has a bright, warm, friendly, delivery and does variations of those. A DJ on over 40 radio stations worldwide including BBC Radio 1, Mark is an experienced voice over for 30 years on everything from national TV ads to local and regional radio commercials and video narrative.

Voiceover Sample

Fenella Fudge

Fenella Fudge

Fenella has the warmth and authority you’d expect from an ex-BBC Radio newsreader, giving your project friendly gravitas and credibility. With 25+ years of working behind the microphone, she’s been a voice for many leading brands, including British Airways, KLM, The Economist and most national broadcasters.

Voiceover Sample

Suzie Stevens

Suzie Stevens

Suzie’s voice has versatility, she can either be bright and bubbly, or soft and sincere. Either way she is perfect for companies seeking a feminine touch to introduce and greet their customers by telephone. Suzie has years of experience working on local radio, from breakfast show’s through to various genres of music.

Voiceover Sample